return to map

HEART National Service and Training Agency Trust
(HEART NSTA)

UNEVOC Centre (National Body) since 1995

The National Service Training Agency (NSTA) is the central hub for TVET activities in Jamaica. The agency oversees the training of over 120,000 trainees in 14 economic sectors annually and is concerned with improving the image of TVET across the country, is active in the preparation and certification of the Jamaican workforce and is responsible for the coordination, funding and development of TVET institutions and programmes to contribute to the development of skilled labour force. The HEART/NSTA provides technical assistance support to Caribbean countries in the establishment of their NTAs and the implementation of their CVQs.

The HEART Trust/NTA works in close collaboration with industry groups to ensure relevant training programmes are developed and implemented to facilitate articulation in the national training system and to equip trainees for the world of work.

Mission

The HEART Trust NTA is the National Training Agency with responsibility for developing and implementing policies and programmes to drive the TVET system in Jamaica. It was established in 1982 and is driven by the mission which articulates its commitment 'to the systematic design, development and delivery of an integrated, flexible and responsive Technical, Vocational Education and Training (TVET) system, enabling a productive workforce for national priorities and global competitiveness.'

Objectives

(1) Increase access and participation for all to benefit from TVET and other training programmes aligned to labour demand

(2) Increase the number of persons engaged in decent work through various initiatives

(3) Enhance customer experience and improved service delivery

(4) Improve brand loyalty

(5) Improve the effectiveness and efficiency of programme planning and management

(6) Foster strategic partnerships

(7) Utilize financial resources wisely and increase income collection

Regular tasks

The organization is involved in enrolling various target groups in programmes extending from level 1 to level 5. At the end of March 2019, total enrolment was 121,056 persons. Enrolment took place in HEART Training institutions as well as with other training providers. The organization is also involved in awarding certifications that demonstrate that individuals have acquired work related competencies and are able to move on to further education. At the end of March 2019, certification was 28,661.

Focus and interest