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The practice of utilizing technology to enhance corporate processes.
Digitalization refers to enabling or improving processes by leveraging digital technologies and digitized data.
Digitalisation refers to the broad transformation brought about by the widespread adoption of digital technologies. Within digitalisation, three broad categories of combined applications of digital technologies are differentiated: automation, digitisation and coordination by platforms. These are also called ‘vectors of change’.
The use of digital technologies and digitized data to influence how work gets done, transform how customers and companies engage and interact, and create new – digital – revenue streams.