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Higher Colleges of Technology’s Performance Framework and its Management System were combined to create an innovative digitalized managerial practice which boosts competitiveness and overall organizational performance.
Through its experience of rolling out the framework, HCT has shown that “what gets measured, gets done”. The implementation of the framework and its management has helped the institution to align all of its stakeholders and systems to meet strategic objectives. Also, digitalization has had a significant impact on performance by increasing efficiency and reducing the required resources to ensure competitiveness and future readiness.